Job Description

• Provide consultation, guidance, and professional leadership in the development of advisement programs, initiatives and strategies for the assigned campus.
  • Advise undergraduate and graduate students on the development of individual learning outcomes based on their skills, goals, responsibilities and experiences
  • Review student records and meet with individual students to assess their educational, vocational and life goals
  • Work with students to develop and update short and long-term plans to meet those goals, while ensuring compliance to standards, policies and procedures
  • Encourage and provide training to students on utilizing online resources (i.e. web advisor, Brandman email, online library, etc.)
  • Monitor individual student progress and perform proactive advising outreach to students
  • Prepare supporting documents for student advising files
• Analyze and resolve complex and/or sensitive student issues associated with program requirements, course scheduling and degree matriculation
  • Interpret, apply and recommend exception to academic policies for student degree requirements and academic progress as needed
• Collaborate with faculty, campus director, and central office to identify creative solutions to enhance the student’s overall educational experience
  • Provide expert consultation to faculty and campus director relating to availability of learning resources and/or accommodations for students
• Pursue and demonstrate content expertise regarding specific degree, credential and certificate programs
• Pursue and demonstrate content expertise regarding current learning outcome model of academic advising as endorsed by the National Academic Advising Association
• Conduct and facilitate new student orientation sessions both individually and as a group.
• May provide training and/or oversee an Academic Advisor.

• Develop and implement retention action plans for academic programs at the assigned campus.
• Develop and implement student programming activities to enhance the overall educational experience of students at the campus
• Prepare program summary analyses, evaluative reports and recommendations for Campus Director and Vice Chancellor.
• Pursue exit interviews with students who withdraw from the university in order to improve current retention plans and develop new plans to address emerging issues.
• Assist in developing long term and session course schedules.

• Develop and implement community outreach efforts. 
  • Participate in local education fairs and meetings with local business leaders to promote campus programs and develop partnerships with the community
  • Conduct information sessions for prospective students
  • Work in close collaboration with community colleges
  • Meet with Counselors, instructors and students at the local community colleges
• Participate in the development and implementation of specific program strategy at the assigned campus, using content specific knowledge, in order to increase marketing effectiveness and program enrollments.
  • Respond to complex inquiries relating to program requirements, curriculum and course offerings
• Develop and implement a marketing plan in conjunction with the Campus Director and the Director of Marketing
• Manage Early Advantage Transfer Agreements, Articulation Agreements, etc…

• Manage testing and comprehensive exam or final project administration at the local campus and in cooperation with the Orange Campus and the central office.
• Develop current articulation, student teaching, internship agreements with external entities, as needed.
• Participate in the planning and implementation of Campus Graduation, credential completion and other campus events.     

• Supervise staff employees in consultation with Campus Director
• Provide daily leadership and task assignments for other staff at campus
• Respond to special requests from the Campus Director and the Central Office as required

• Work closely with the Campus Director in developing a strategic plan which is consistent with Brandman University overall and regional plans
• In conjunction with the Campus Director and faculty, develop and maintain annual and term schedules
• Provide guidance and direction to department staff that are assisting with ongoing program projects

• Oversee all aspects of registration process
• Pay invoices/bills in accordance with Brandman University policy
• Review and approve faculty pay; generate and process faculty contracts

OTHER DUTIES AS ASSIGNED

• 3-5 years directly related experience, preferably in a higher education institution.
• Demonstrated professional expertise, technical leadership and project management within academic advising and enrollment management.
• Thorough understanding and demonstrated expertise in the application of the learning outcome model of academic advising as endorsed by the National Academic Advising Association.
• Detailed knowledge of General Education and transfer requirements, with demonstrated ability to critically evaluate student records and transcripts.
• Working knowledge of enrollment management and retention best practices and the ability to apply them to an adult learning environment.
• Demonstrated understanding of curriculum for degree, credential and certificate programs.
• Working knowledge of student information systems as related to student records and advising, preferably of Datatel Colleague and e-advising.
• Working knowledge of federal regulations such as Family Education Rights and Privacy Act (FERPA), and Americans with Disabilities Act (ADA) as it relates to student accommodation.
• Understanding of internships and career opportunities for diverse programs and/or degrees.
• Excellent oral and written communication skills to explain academic policies and procedures to diverse constituents, including students, faculty and staff.
• Experience in interpreting, applying, and recommending exception to academic policies for student degree requirements and academic progress.
• Experience in resolving complex academic issues that also involve the vocational and life goals of the student.
• Excellent analytical skills to gather data and analyze information to provide accurate recommendations/referrals.
• Highly skilled in the assessment of the learning needs of individual students based on the students’ skills, goals, responsibilities and experiences.
• Skill to develop creative and innovative solutions to complex student issues.
• Strong organizational skills to prioritize workload and provide counseling and advice to assigned students in a timely manner.
• Skill to work both independently as a team member.
• Strong writing skills to prepare clear, concise and grammatically correct documents, reports and correspondence.
• Excellent interpersonal skills to interact with diverse constituents and to provide high quality support and customer service to students.
• Sensitivity to the needs of students from diverse backgrounds.
• Ability to use tact and diplomacy and maintain high level of confidentiality.
• Ability to abide by the ethical standards and guidelines for academic advising.
• Computer skills in the use of word processing, spreadsheet, database, electronic mail and internet applications, preferably of Microsoft Office Suite software.
• Technical skills to learn and use online tools and administrative software.
• Strong attention to detail and accuracy.
• Demonstrated skills to perform outreach and conduct persuasive public presentations of educational programs.
• Ability to perform arithmetic calculations such as add, subtract, multiply, divide, and percentages.
• Ability to establish and maintain office files.

• Experience in higher education institution
• Working knowledge of Brandman University mission, catalog, policies and procedures.
• Working knowledge of and experience in the application of adult learning principles and higher education policies.

Knowledge and Education:  Bachelor’s degree. Master’s degree is preferred.